The workers are underpaid.
The clients are treated like habitual felons on death row for murder, because the worker’s are underpaid.
Most workers are evil and bitchy old over-weight hags who ran their men off with their unattractive qualities, now have spoiled bratty-azz kids to raise, and a bunch of bills … mad at the world for their mishaps.
They see all these other younger people trying to get their lives together and it gets them PO’ed. So their solution is to make your life a living hell while they can. Sure, they may be required to issue benefits….but they are not required to be happy doing it.
The word is…
You cannot see your worker or physically turn in paperwork to them. Yet you have to turn in everything via a mailbox. So you turn in paperwork, they say they never received it.
This dept is claiming to be switching over to a new system which in turn could have customers receiving benefits as late as 4-5 months later than their scheduled benefits date. Really?
You cannot call your worker because there is a .001% chance they will pick up the phone. When they do, they say you are required to turn in more paperwork…YEP, in that damn mailbox…that seems to swallow everyone’s food stamp-related mail. C’mon now really?
Whether you are an employee or a customer of FC DSS, expect nothing less than being treated like a criminal.
I got a chance to experience both sides: being a worker at FC/DSS as well as being a client there.
Fact is, I got the opportunity to work under not one, not two, but three very unhappy older white women who each let me know that because I was a younger black female they despised the grounds upon which I walked.
I remember my first supervisor telling me just two weeks after she employed me, "If I knew you owned a salon, I would have never given you a job here."
She allowed a coworker to falsely accuse, slander my name, and then advised me they would be getting rid of my position but I would be getting a "promotion". I then was turned over to another nightmare who ended up having the same feelings for me. Just hatred.
This writing is not to slander or even to speak negatively, but rather to inform you of the injustices that occur in many employer to employee relations.